Always have had fantastic holidays booked by Emily . Would not hesitate to recommend . The service and advice is very professional and attention to detail is outstanding . We love travelling and Emily provides a stream lined worry free experience . Well done !read more
When I went to China in 2019, I was given assistance by Adelina which was most helpful.I went to New Zealand in December and again was given all the help I needed cheerfully and courteously !! I recommend St Ives Travel and will definitely use them again.read more
WE have used St Ives Travel, especially Genevieve Westgarth for well over 10 years. She has arranged many amazing holidays for us , both overseas and in Australia. We let her arrange our flights and holidays and have never had any problems. She is a lovely person to deal with and always comes back with quick replies if she does not know the answer. I would not hesitate to recommend St Ives Travel, especially Genevieve.read more
I'm a single parent, and had to organise travel for myself and my children travelling overseas to the US. Given I don't travel often, I chose the aid of a travel agent to assist with tickets, connections, etc.At St Ives Travel, I was treated with the utmost courtesy, given advice for things I had not even considered, and the service did not end there.Throughout the holiday, I had someone to contact in case of anything, and they assisted in making the flights over and back the most comfortable possible.The best experience I could have hoped for, and looking forward to the next trip!read more
We have planned trips with St Ives travel for more than 7 years. In that time we have had no issues. All our arrangements have progressed perfectly.Because of their expertise and meticulous attention to detail we would have no hesitation in giving them the highest recommendation. Ian and Barbara Beasleyread more
I assumed that going to a travel agent would be the best way to book a holiday but when booking a trip to the UK through Vietnam for my husband and myself the agent advise was wrong, we were told we didn’t need a visa during transit we did, we were told we needed a visa for our 2 day stop over, we were told this would have been provided by the Vietnam Airline also we didn’t have the room to use during our long stop over and the late check out on our way back. Not very impressive.read more
We have had nothing but complete satisfaction with St ives Travel over many years especially in our dealings with Adelina who provides excellent service. She has taken time to understand our travel preferences and many times offers up travel proposals that meet our expectations. Adelina is always a pleasure to deal with and at the same time is very thorough and highly reliable. We couldn't arrange our travel without her.John and Jenny Boughtonread more
St.Ives Travel have never let me down. I'm totally confident if I book a trip or flight it will be as ordered. I get back-up if things change and I trust my Personal consultant, Adelina Arancibia, in her professionalism, attention to details & commitment to my needs. Adelina crosses the "T"s & dots the "i"s in my travel plans.........if there is a better or cheaper alternative I am advised. Cruises are their specialty and I have enjoyed many. I have cruised 140 days, over 80 flights & visited 65 Countries, 650 Cities on 6 continents. I have seen Antarctica on a Holland America cruise which is the 7th continent. I have had upgrades & extra on-board incentives. I trust St. Ives Travel & in over 10 years and 20 tours I can recommend their personalised service and dedication to their customer's peace of mind and pleasurable travel experiences. I can't thank them enough!read more
I’m a Uni student in St ives and I booked my Europe tour with st ives travel. They knew everything about all the destinations and every little detail that may have caught me out if I didn’t see a travel agent. Would recommend booking here if your looking for well travelled and experienced consultants. Very happyread more
A travel agency normally lives and breathes flight bookings doesn't it and can do a quote in few seconds or minutes can't it?. I made a phone call Tuesday for a flights quote. Half a response with no options finally on Thursday. No further response by Saturday either to the other two flights requested or to a simple direct question regarding use of points.Pathetic. All I can think is maybe they don't make enough money off it so the service is rock bottom? Do you own - don't bother with this pathetic outfit!read more